COVID-19 And Your Appointment

I have put in place a number of measures to help prevent the spread of COVID-19. I have also completed 2 COVID-19 Hygiene and Safety courses and put in place additional precautions beyond the necessary guidelines. Please follow all the rules in place to ensure my home, salon, you and me stay as safe as possible.

Here you will find further details on what I have in place so you can attend your appointment with the knowledge that I’m doing everything I can to keep you safe. If you have any questions or concerns please don’t hesitate to ask. I appreciate its a lot of information so please feel free to just read the parts in pink and if you’d like further information you can read the sections underneath in grey. 

Please don’t attend your appointment if: 

  • You feel unwell in anyway.

If you feel unwell or have C-19 symptoms please reschedule your appointment immediately. If you have symptoms or are ill I cannot offer you an appointment until your 2 week isolation period is over and you are clear of all symptoms. If you’re not sure the best thing to do is cancel and get tested. 

  • You have come into close contact with anyone with COVID-19 symptoms.

If anyone in your household has symptoms or feels unwell or if you have been in close contact with anybody else that has symptoms/tested positive please reschedule your appointment for 14 days later.

  • You have recently been abroad.

If you have been anywhere abroad please wait until you have been home and symptom free for 2 weeks before attending an appointment with me. This relates to all countries. 

  • You have been advised to self isolate. 

If you have been contacted by track and trace or advised by government to self isolate please reschedule your appointment for after your isolation period is over. 

Arriving to your appointment

  • Make sure you have completed your COVID-19 health check form.

Please ensure you have completed and sent back your COVID-19 form, this will have been sent to you online to complete, this is to minimise the contact of paperwork. If you haven’t provided me with your email address you will need to remember to bring the paper copy given to you with you to every appointment and text me if you answer yes to any of the questions before arriving (you will still need to bring the paper form so I have a signed copy for my records). I need this form completed before every appointment as any changes that relate to COVID-19 can have adverse effects on your treatment. If you contract COVID-19 you will need a new patch test. 

  • Arrive at your exact appointment time.

Please DO NOT arrive to your appointment early. I have left enough time between each client to ensure no clients bump into each other and to thoroughly clean every area between each client. So please wait in your car until your appointment time and before ringing the bell as I can’t let you in until I have finished cleaning. If you are late to your appointment, the time you are late by will be deducted from your treatment, depending on what treatment you’re having your appointment may need to be cancelled (full charges will still apply).

  • Arrive wearing a clean mask.

You MUST bring and wear a clean mask to your appointment. Please put your mask on before I answer the door. If you forget your mask I may have one you can purchase for £1.00. Stock is very limited so please try to remember to bring your own. If I don’t have one spare I won’t be able to carry out your treatment. You must keep your mask on at all times until you leave the premises. 

  • Arrive with your hair tied back. 

If your treatment requires you to lie down please (if your hair is long enough) tie your hair into a low ponytail (secured at the base of your neck) that will be comfortable to lie down with. This is to keep hygiene levels at their highest and to stop me touching your hair to move it out the way. I do have hair bobbles available for £0.10 to cover the cost of the hair band. Alternatively you will need to twist and tuck your hair into your t-shirt. 

  • Arrive with an empty bladder.

I am restricting use of facilities so please ensure you use the toilet before you arrive for your appointment. If you are desperate you can use it however please be mindful that it is a family used bathroom. I also won’t be offering drinks at this time so please bring your own, in a bottle, if you’d like to. 

  • Arrive on your own.

You must not bring anybody else with you to your appointment. I am only allowed one person in my house at a time. This includes people that are part of your household. They won’t be allowed into the premises under any circumstance. If you usually attend your appointment with someone else you will now need to book separate appointments. 

On Arrival:

  • Your temperature will be checked. 

This is to ensure you don’t have a high temperature. If you do have a high temperature (38 degrees or higher) then unfortunately I won’t be able to carry out your treatment. I will also check my temperature throughout the day and if my temperature is high I will cancel your appointment. 

  • Wash or anti bac your hands. 

On entering please either wash your hands in the kitchen sink or use the anti bacterial gel available. You are welcome to wash your hands on leaving too. I will wash my hands before and after every treatment and use anti bac throughout your treatment too. After you have washed your hands please go straight into the salon room. 

  • Maintain social distancing.

Sorry no hugs or kisses.

After your treatment

  • Pay by cash or card.

Card is preferred, however you can still pay by cash but please ensure to have the exact amount available so I don’t need to give you change. 

  • Contact me if you become unwell.

You must contact me immediately if you have any symptoms within 14 days of seeing me. If you test positive you must tell me and ‘track and trace’. This is so I can self isolate and get tested and minimise spending C-19 to other clients. 

Me and the Salon

  • If me or anyone I have been in close contact with has symptoms I will cancel your appointment immediately and self isolate for 2 weeks and/or get tested. I will also let you and ‘track and trace’ know if I have been in contact with you.
  • All soft furnishings have been removed from my salon and replaced with plastic covers which can be thoroughly cleaned and sterilised before and after every client. All areas and tools that are used are fully sanitised then sterilised between every use. The salon will be deep cleaned at the end of every day.
  • I will be wearing a clean disposable mask and apron, and a visor for every appointment. My hair will be tied back and I will wear clean uniform every day. My hands will be washed before and after every treatment and anti bacterial gel will be used throughout your appointment.

Whilst I will do everything in my power to keep you safe, the salon and me exceptionally clean and hygienic there is still a high risk of transmission this is because I cannot maintain social distancing whilst preforming treatments and I will be in extremely close contact with several people a day. Please think about this carefully before booking or attending an appointment, especially if you or someone in your household is considered vulnerable. 


GDPR: Your Data Is Safe With Me

New Data Protection Rules will be coming into effect on the 25th May 2018. The General Data Protection Regulation (GDPR) is a regulation in EU law on Data Protection and privacy for all individuals within the European Union. The GDPR applies to ‘Personal Data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.

PHASE BEAUTY understands that privacy and the security of your personal information is extremely important. Because of this, this policy sets out what I do with your information and what I do to keep it secure. It also explains where and how I collect your personal information, as well as your rights over any personal information I hold about you. I can also ensure you that I never share your data with anyone.

This policy applies to you if you use PHASE BEAUTY products or services in house, over the phone, online, through my mobile applications or otherwise by using any of my websites or interacting with me on social media.

What Information Is Stored? 

Your name, telephone number, email address, consultation and health forms and any other information provided by yourselves.

How Do I Use This Information?

The information I collect may be used to:

  • Make available my services to you.
  • Marketing of treatments and information updates
  • Process your orders
  • Ensure safety for treatments provided
  • Take payments from you
  • Help answer your questions and solve any issues you have.

How Long Will I Keep Your Information For?

I will always always retain your personal information in accordance with Law and Regulation and never retain your information longer than is necessary.

How Is My Information Stored?

Your information is stored in accordance with GDPR. Paper information will be stored in a locked cabinet. Online information will be stored with fingerprint, password and encrypted protection. Your online information is currently stored with my online booking system ‘Ovatu’. ‘Ovatu’ is a GDPR regulated company where your data is secured.

What Should I do If I Don’t Agree With My Data Being Used?

You have the right to object to PHASE BEAUTY using your personal information, have your data removed or changed. Please contact PHASE BEAUTY using social media, telephone, text or email to discuss this further.

I now need your consent to use or continue using your information in line with the EU GDPR legislation. When you book an appointment with PHASE BEAUTY for the first time you will be asked for your full name, email address and contact telephone number, you will then receive an email of confirmation of your booking then another email requesting that you fill in a form to consent to me retaining those details, if you don’t consent I will not be able to offer my services in full to you due to the information I need to correctly and safely carry out a treatment. 

Emily Faith: Make-Up Artist

Beauty By Emily Faith


In need of a make up artist? Look no further Emily Faith is the girl you need!

Recently I had the pleasure of meeting Emily Faith. Emily from Beauty by Emily Faith is a make-up artist based in Portishead, North Somerset, specialising in bridal make-up and being that calming influence on your big day. Emily recently won highly commended for her make-up in the Bristol and Somerset Wedding Awards and has a real passion for what she does. From the natural bride to the glamorous bride she will work with you to create the look you’ve always dreamed of. 

 A few comments from previous brides…

 “It was great to have someone so easygoing and lovely to be our make-up artist”

 “Huge thanks to Emily – she’s truly a marvel with a mascara…”

 “I can’t thank Emily enough for making me feel special and confident on my wedding day”

 “She is a fantastic make up artist and a great person to have around on the morning of your wedding for a calming effect.”

She really is fantastic at what she does, but make sure you book your appointment with plenty of notice as she’s very very very in demand! 

To view some of Emilys work click on the links below, also don’t forget to like her Facebook page and follow her on instagram and twitter! 


Dry Body Brushing: Why you should start today!

How many of you body brush daily already? Many of you will spend time focusing on cleansing, exfoliating and motorising your face but when was the last time you tended to the skin of the rest of your body? With all the different skin care hypes out there, dry body brushing is often over looked however body brushing is one of the quickest, easiest, most beneficial and cheapest ways to maintain healthy skin and a healthy body!

Our skin is the largest organ of our bodies and is responsible for a quarter of the bodies detoxification, eliminating over one pound of waste acids through sweat glads everyday. Our skin receives a third of all the blood circulated in the body but it is the last to receive nutrients in the body, it is however the first to show signs of imbalance or deficiency. With all our skin does for us we really should be paying more attention to the whole of our skin and heres several reasons why body brushing can help and why you should start immediately!

The Benefits:

  • EXFOLIATION AND SKIN RENEWAL: Dry body brushing helps remove dead skin cells as well as encouraging new cell renewal. This results in smoother and brighter looking skin. Its also fab with helping eliminate those annoying ingrown hairs!
  • INCREASES CIRCULATION: Dry body brushing increases blood circulation to skin, encouraging your body’s discharge of metabolic wastes, which greatly aids the lymphatic drainage of the entire body. When the body rids itself of toxins, it is able to run more efficiently in all areas.
  • REDUCES CELLULITE: Cellulite is toxic material accumulated in your body’s fat cells. Dry body brushing may help to soften hard fat deposits below the skin while distributing fat deposits more evenly. This may help to diminish the appearance of cellulite. Dry brushing is also said to help reduce cellulite by removing toxins that may break down connective tissue. Its also good for muscle tone and tightening the skin!
  • ABSORB MORE NUTRIENTS: Dry body brushing helps your skin to absorb more nutrients by eliminating clogged pores and improving circulation.
  • ENERGISING: Those of you who sit at a computer screen all day long will particularly benefit from dry body brushing. People who have inactive lifestyles or jobs usually experience stiff and sore necks and shoulders that reach even into their arms and down their spines and into their lower backs. Increased blood flow begins entering the areas brushed and you will experience an increase in electromagnetic energy that permits you to feel energised and invigorated.
  • STRESS RELIEF: Dry body brushing has been described as mediative and can reduce muscle tension , calm your mind and relive stress. It has been compared to a light full body massage.
  • STIMULATING LYMPH: The Lymphatic system is the system responsible for eliminating cellular waste products. When your lymphatic system is not working properly, waste and toxins can guid up and make you poorly. By stimulating your lymphatic system and helping it to release toxins, dry body brushing is a powerful detoxification aid.

 How do I do this at home? 

All you need to do is purchase a natural bristle brush (not one made from nylon or synthetic materials). One with a long handle that has a removable head with a strap for your hand is also a plus, as it means you can reach all areas of the body.

The directions are pretty simple:

Start on dry skin before bathing its best to do it in the morning as many people find body brushing energising so gets you started for the day ahead.

When brushing, always brush toward your heart, which is best for circulation and your lymphatic system. You can brush your entire body (including the soles of your feet). Start at your feet and work your way up your legs to your arms, chest, back, and stomach. Avoid brushing your face (unless you have a special brush designed for this delicate skin), your genitals, or any areas with irritations, abrasions, sunburn, Varicose veins etc. if you are unsure whether Body brushing is suitable for you please check with your GP.

The pressure you apply while brushing your skin should be firm but not painful (avoid “scrubbing”). Your skin can be slightly pink after a session (not red or irritated) and you can brush for as long (or as little) as you’d like. An average dry brushing session may last between two and 20 minutes. once you are happy that you have thoroughly brushed shower or bath away all the dead skin cells and impurities. After getting out of the shower, dry off vigorously and massage your skin with pure plant oil, such as almond, jojoba, sesame or coconut. Personally I love coconut oil!

Don’t forget to wash you brush thoroughly after use!

I’d love to hear your feedback of how your getting on with body brushing. It may take a few weeks to notice the benefits so don’t give up if you don’t notice an immediate difference!

LVL Lashes: FAQ

Logo_lvl_newLVL Lashes…. The Revolutionary Alternative To Lash Extensions. 

With LVL Lashes, you can achieve a more natural, chic look because it allows you to make the most of what you already have without the need for eyelash extensions.

LVL Lash-Lifting treatment, is designed to enhance your natural lashes buy straightening them rather than curling them, creating the illusion of longer, thicker lashes, the kind of lashes that will make other women green with envy.


Questions and Answers:

10411777_340264766131643_2503397986836558517_nWhat is LVL?

LVL is a ground breaking new technique designed to give you longer-looking lashes without the need for lash extensions. LVL stands for Length, Volume, Lift.

Is the application painful?

No. Clients often find LVL treatments extremely relaxing.

How long does the treatment take?

The treatment takes roughly 45 minutes to an hour.

How long will my lashes stay lifted for?

LVL can last up to 6 weeks depending on the length and quality of your natural lashes.

Is LVL suitable for everyone?

Although LVL is great for many people, its not suitable for everyone. People that have a medical contraindication to the treatment, or have experienced an allergic reaction to the patch test, cannot have LVL. Also, its only suitable for people that have their own natural lashes. Finally, people with excessively brittle or fine lashes may not be able to benefit from LVL.

Can I have LVL and Lash extensions? 

Yes. You can have lash extensions added to your LVL Lashes, In fact, LVL treatments are particularly good for people who want lash extensions but have downward pointing lashes. Lash Extensions can cause downward pointing lashes to lower even further. With LVL you can get the essential lift you need before before the extensions are applied. However, you must wait 48 hours after having LVL before the lash extensions can be applied.

Do I have to have a Patch Test?

YES! You MUST have a patch test at least 24 hours before having the LVL treatment as sensitivity to the products can arise. NO PATCH TEST = NO TREATMENT!

After Care Advice for LVL Lashes


You need to take particular care of your lashes for the first 24 hours. It takes approximately 24 hours for LVL lashes to set into place. For the first 24 hours please ensure you follow the advice below.

  • Don’t get the eyelashes wet
  • Don’t rub your eyes/eyelashes.Don’t apply creams to the eye area
  • Don’t apply mascara.
  • Don’t go swimming
  • Don’t sleep on your eyelashes
  • Don’t use a sauna, steam room or facial steamer for 48 hours.

So what are you waiting for? Call or Text 07891080121 to book your appointment today and you can have beautiful lashes too! Treatment price: £40.00 or book with a friend and have your treatment done together and pay only £35.00 each! 



FAQ – HD Brows


From Hollyoaks to Hollywood, celebrities understand how important your brow shape is to your face….and thats why they’re booking in for HD Brows.

Whether your eyebrows are overgrown or over plucked, HD Brows can sculpt your brows into the perfect shape for your face and transform the way you look and feel about yourself.

Our eyebrows are a vital part of our personality. Not only do they frame your face, over 70% of your facial expressions depend on them! And that is why the right brow shape can take years off you.

Questions & Answers  

Q: What is HD Brows?

A: HD brows is a seven step eyebrow shaping treatment that focuses on design. It involves a combination of techniques, including tinting, waxing and threading, using specialist HD Brow products. There is also a full range of products you can purchase to enhance your brows in-between visits.

Q: How often will iIneed the HD Brows treatment?

A: The length of time your results will last depends on how quickly your hair grows back and how well your hair holds colour. On average you will them done every 4 weeks.

Q: Will I get the result I want straight away?  

A: Most people get the HD Brows look immediately. However, sometimes it takes a few visits for your brows to be perfected.

Q: I have over plucked my brows. Can I still have HD Brows?

A: Yes. I can put you on a regrowth programme that will train your brows into shape over a course of visits. To speed up your regrowth and make you brows look better between visits, there are HD Brow products that will stimulate growth and make your eyebrows appear full and defined.

Q: Can I choose a shape?

A:  Absolutely. Brow shapes are tailored to the individual as they have to suit your look and personality. Your brows can be made light or dark, thick or thin, sharp or soft. Your imput is important in deciding the best shape and look for you. I will consider your had growth, look, colouring and face shape when deciding on your brow design.



Introducing PHASE BEAUTY



The 1st April 2014 was the official launch date of PHASE BEAUTY.  After trading as Beauty By Fay for the past 3 years I decided it was time for a fresh new image! Along with the new look and new name, PHASE BEAUTY also brings with it brand new and innovative treatments and products!I’m really excited to offer you the best treatments and products on the market at an affordable price.

I’ve spent the past 6 months researching and testing different products and trialling new treatments to ensure excellent quality and results driven treatments that you will absolutely LOVE!!

I also want to take a minute to be soppy and thank everyone who’s supported my business over the last 3 years. Your loyalty and support has enabled me to follow my dreams and continue my passion in the world of Beauty Therapy an for that I will be forever grateful to you! Thank you.

As always lots of Love and Beauty 

Fay xxxx